DELIVERY:
Within the continental United States we ship UPS Ground or U.S. Postal
Service. Orders outside the continental U.S. will be shipped UPS and be
charged accordingly: Please e-mail us for the exact charges.
SSL/TRANSACTION SECURITY:
All transactions on this server
utilize the industry standard 128 bit certificate. All credit card data is
securely transferred between your computer and our system for authorization at
our bank. After receiving an authorization, only partial credit card
information is stored in our database for reference. This ensures that even
with the best security in place, your credit card number will never be
available to any unauthorized access.
PRIVACY POLICY:
All Business conducted with R.H. Eastman, Inc.
remains private. We do not sell or release customer information.
PAYMENT OPTIONS:
Mastercard/VISA/Discover
charge cards are accepted. Online charges are encrypted for your
protection, but you may also call us with your credit card number, or
pre-pay by check. A fee of $50 will be assessed for returned checks.
DAMAGES: Shipping damage, please contact UPS promptly to report
claim. Keep all packaging for UPS to retrieve. Merchandise will be replaced,
not refunded.
RETURNS: All R.H. Eastman products are guaranteed for material
and workmanship. Collage frames must be returned in their original packaging.
No cash refunds. No exchange after 45 days.
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