DELIVERY: Within the continental United States we ship UPS Ground or U.S. Postal Service. Orders outside the continental U.S. will be shipped UPS and be charged accordingly: Please e-mail us for the exact charges. SSL/TRANSACTION SECURITY: All transactions on this server utilize the industry standard 128 bit certificate. All credit card data is securely transferred between your computer and our system for authorization at our bank. After receiving an authorization, only partial credit card information is stored in our database for reference. This ensures that even with the best security in place, your credit card number will never be available to any unauthorized access. PRIVACY POLICY: All Business conducted with R.H. Eastman, Inc. remains private. We do not sell or release customer information. PAYMENT OPTIONS: Mastercard/VISA/Discover charge cards are accepted.  Online charges are encrypted for your protection, but you may also call us with your credit card number, or pre-pay by check.  A fee of $50 will be assessed for returned checks. DAMAGES: Shipping damage, please contact UPS promptly to report claim. Keep all packaging for UPS to retrieve. Merchandise will be replaced, not refunded. RETURNS: All R.H. Eastman products are guaranteed for material and workmanship. Collage frames must be returned in their original packaging. No cash refunds. No exchange after 45 days.